Refund policy

Return & Refund Policy

Thank you for shopping with us. We want you to be fully satisfied with your purchase.

Eligibility for Returns
Items may be returned within 30 calendar days from the date you receive your order. To be eligible for return, the item must be unused, unworn, in original condition, and with all original packaging. Shoes must have clean, unmarked soles. Used, worn, damaged, or marked items will not be accepted for return.

Return Process
To start a return, please contact us via the contact information on our site. Do not send items back without prior approval. We will send you return instructions once your request is reviewed.
Buyers are responsible for return shipping costs unless the item arrived defective, wrong size, or incorrect item was shipped. Original shipping fees are non-refundable.

Refund Processing
Once we receive and inspect your returned item, we will notify you of approval or rejection. If approved, your refund will be processed to your original payment method. Refunds may take 5–10 business days to show on your account, depending on your payment provider.

Sale Items
Sale items are final sale and cannot be returned or refunded unless defective.

Damaged or Wrong Items
If you receive a damaged, defective, or incorrect product, please send clear photos of the item and packaging within 48 hours after delivery. We will arrange a replacement or refund at no extra cost to you.

Cancellations
Orders can be cancelled before they are shipped. Once the package is dispatched, cancellation is no longer available, and you will need to follow our return procedure after receiving the parcel.